Can’t Talk to Customers? You Can Still Do This…
In our product classes like CSPO and Advanced CSPO, we teach practices and tools for understanding and communicating about your target… Read More
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My Home Office Video Setup
Before we get into the details…I’m aware this is probably overkill for a lot of what I do, and almost certainly overkill for the average… Read More
Coaching as Leverage
A central fact about coaching is that the coach doesn’t execute. A golf coach never hits the shot for the golfer. A business coach never… Read More
Developing Decisiveness
A big part of being a leader—at any scale—is making decisions. Whether that’s an executive deciding to invest in one area over another, a… Read More
Purpose, Mission, Vision, Strategy: What Jobs Do They Do?
People throw around terms like purpose, mission, vision, and strategy. Too often, the implementations of these fail to produce the desired outcomes. Here’s how we… Read More
Hack Your Daily Scrum
The purpose of the Daily Scrum (or the equivalent daily team meeting in another method) is to figure out how the team will collaborate today… Read More
Coaching Skills Are a Multiplier
If you’ve been following our work for any length of time, you know that you’re not going to get the best results from your team… Read More
Is a Definition of Ready a Good Idea?
A Definition of Ready can be a useful working agreement for a Scrum team or it can be a step away from healthy, dynamic collaboration… Read More
Getting the First 5 Minutes of a Meeting Right
Ever facilitated a meeting that just seems to keep going off the rails? Often, whether a meeting is going to feel like that or just… Read More
What to do Before an Accountability Conversation
You thought expectations were clear, but it seems they’ve dropped the ball. Now what? You know you should say something. After all, Avoidance of Accountability… Read More