Key Ideas of the Week

When You Can’t Do It By The Book

Last week, we were facilitating a large Agile for Teams workshop to launch several teams in a marketing organization. Some participants were skeptical, especially early… Read More

Habits and Strategies

As one teacher of philosophy summarized Aristotle: “We are what we repeatedly do. Excellence is not an act, but a habit.” The best Agile teams… Read More

Culture Signals

Why does Zappos celebrate wildly inefficient customer service calls? Why did FAVI brick up the window that allowed managers to see what was happening on… Read More

Cultivating Good Luck

“We just got lucky.” “That was bad luck.” Luck feels like a thing that just happens to us, whether good or bad. But what… Read More

Borrow to Unlock a Breakthrough

Borrow to Unlock a Breakthrough In his book Range, David Epstein describes a classic cognitive psychology experiment (p. 104ff). Participants in the experiment are… Read More