Humanizing Work Show

Decision-Making in Consensus Cultures

Does it take meeting after meeting to get to a decision in your organization? Do decisions you thought were done come back to life if someone later feels like they weren’t included enough? In this episode, Richard and Peter discuss how to identify a consensus culture and share some practical tools and advice for making faster, more effective decisions while still maintaining the values that create a consensus culture. You don’t get better decisions in a consensus culture by just becoming individualistic and authoritarian—you get better decisions with better tools and skills. Read More

But We Must Management

A HW Show Classic Rebroadcast from 2022, this is one of our most viewed episodes, and we're excited to bring it to our broader audience. A team says, 'We can't complete all these features by the scheduled release date,' and then a leader says, 'But we must,' and the team says, 'Okay, now it fits.’ What to do? Read More

The Art of Focused Conversation

In this episode, we introduce the Focused Conversation method, not just a tool for better meetings—it's a transformative approach to thinking, communicating, and connecting more effectively with others. Discover how this four-step process—Observe, Reflect, Interpret, and Decide—helps you tap into collective wisdom, foster meaningful dialogue, and bridge divides in an increasingly polarized world. Read More

Cross-Team Coordination

In this episode of the Humanizing Work Show, Peter and Richard delve into the often messy world of cross-team coordination. While collaborating within a team has its challenges, coordinating between teams can feel like navigating a maze—too much information, missed details, and meetings that waste everyone's time. Read More

To Plan or Not to Plan?

“We’re agile—we don’t need to plan.” “If you fail to plan, you are planning to fail.” Which is right? In this episode, Peter and Richard explore two common mistakes around planning—either trying to plan everything or not planning at all—and why the alternative is something that looks like both planning and execution at the same time. Read More

When Purpose and Strategy Don’t Matter

While creating clarity through purpose, vision, and strategy is often crucial, sometimes the best leadership move is to step back. In this episode, we explore the case of Buurtzorg, a Dutch home healthcare provider that's challenging conventional leadership wisdom: - When traditional purpose, vision, and strategy statements become unnecessary - How Buurtzorg scaled to 10,000+ employees with minimal management oversight - The power of intrinsic motivation in highly skilled professionals - Applying the Theory of Constraints to identify true leadership priorities Read More

Projects Shouldn’t Start Green, They Should Earn It

Most projects start green but end up in crisis mode. Instead, make your project "Earn Green" by directly tackling risk and complexity first. We’ll share real-world examples of how sequencing work this way makes the end of the project calm and peaceful, even when you can't ship incrementally. Whether you're a project manager seeking on-time delivery or an Agile advocate looking to make a difference, this episode offers practical insights to transform your project outcomes. Read More

Giving Great Answers to On-The-Spot Questions

In this episode of the Humanizing Work Show, Peter and Richard break down the art of delivering thoughtful, articulate responses to unexpected questions. Whether you're a coach, nonprofit leader, or professional looking to enhance your communication skills, this episode offers five concrete strategies you can start using today. Read More