Building Trust with Rachel Botsman

For a business, trust is oxygen. Without it, the business will die. Relationships with customers, teammates, leadership, employees… they all run on trust, and if you lose it, everything about the business goes downhill fast.

Trust is the foundation of every successful relationship, whether it’s between teammates, managers, or customers. In this episode, Peter shares key insights and actionable takeaways from Rachel Botsman’s audiobook How to Trust and Be Trusted. Discover the five big questions about trust, including how to make better decisions about who to trust, how to earn trust instead of trying to build it, and how trust drives innovation. Plus, learn practical strategies to repair trust when it’s broken and navigate the role of transparency in fostering trust.

Download the How to Trust and Be Trusted Infographic


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