Habits and Strategies
As one teacher of philosophy summarized Aristotle: “We are what we repeatedly do. Excellence is not an act, but a habit.” The best Agile teams… Read More
As one teacher of philosophy summarized Aristotle: “We are what we repeatedly do. Excellence is not an act, but a habit.” The best Agile teams… Read More
Why does Zappos celebrate wildly inefficient customer service calls? Why did FAVI brick up the window that allowed managers to see what was happening on… Read More
“We just got lucky.” “That was bad luck.” Luck feels like a thing that just happens to us, whether good or bad. But what… Read More
In our ScrumMaster and Coach Community of Practice session on Friday, we talked about techniques to help influence beyond the team level. We started by… Read More
A key idea that came up in both last week’s leadership community of practice and in this week’s HW Show episode was the own-influence-respond model. Read More
What parts of Scrum are essential? We’ve been on lots of teams where we started with all of the core elements of Scrum, then iteratively… Read More
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When most people think about coaching, they tend to picture one of two things: The life coach or executive coach who asks penetrating questions, or… Read More